When we talk about eCommerce, we sometimes do not realize how many functions it covers at the same time. eCommerce is an expertise that requires a lot of skills in many different areas from the executive who is leading the charge. Product management: will roll under this expertise both functionality, user experience, design, and technology. It is about understanding what the best usability practices are and how to create a delightful and swift experience for the customers. Mo

I was at an executive summit and during a roundtable, we started talking technology. Somebody said that technology goes too fast. As retailers, we are still thinking about implementing a solution that a new one comes in. Retailers are facing a lot of disruptions in the past 10 years. The market is moving fast and they need to adapt. Some retailers cannot keep up. For example, while most retailers were jumping on the wagon of Ship from Store in 2010, some do not have the funct